Recovering from a Lost Password Introduction If a password has been configured for the device but the password has been lost, you can regain Super User access to the device using the following procedure. Method Recovery from a lost password requires direct access to the serial port and a system reboot. Start a CLI session over the serial interface to the  Ruckus ICX  device. Reboot the device. While the system is booting, before the initial system prompt appears, enter  b  to enter the boot monitor mode. (you may need to tap 'b'  much like when you are trying to enter a BIOS with F2 or Delete) Enter  no password  (You cannot abbreviate this command.) Enter  boot  This command causes the device to bypass the system password check. After the console prompt reappears, assign a new password.